Privacy Policy for Imagination Collective Ltd (trading as Imagination Media)

Effective Date: August 15, 2024

Imagination Collective Ltd, trading as Imagination Media ("we", "our", "us"), is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us, whether through our website, social media platforms, or any other means.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, telephone number, postal address, and any other details you provide when contacting us.

  • Professional Information: Job title, company name, and other business-related details.

  • Website Usage Information: Details about your visits to our website, including IP address, browser type, and pages accessed.

  • Communications: Records of any correspondence or inquiries you make to us.

  • Transactional Information: Details of services you have requested or purchased from us.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To provide and manage the services you request from us, including videography, branding, social media management, website design, PR, and AI website integrations.

  • Communication: To respond to your inquiries, send you updates, and inform you of relevant services or offers.

  • Marketing: To send you promotional materials and information about our services, if you have consented to receive such communications.

  • Improvement of Services: To enhance our website, services, and overall customer experience based on your feedback and usage data.

  • Legal Obligations: To comply with legal requirements and protect our rights and the rights of our clients.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our business, such as:

  • IT and Website Support Providers: To manage and support our IT systems and website.

  • Marketing and Advertising Partners: To manage our marketing campaigns and send you relevant information.

  • Legal and Professional Advisors: When required for compliance with legal obligations or to protect our interests.

All third-party service providers are required to respect the security of your personal data and treat it in accordance with the law.

4. Data Security

We implement appropriate technical and organisational measures to ensure the security of your personal data and to protect it from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.

  • Rectification: The right to request corrections to any inaccurate or incomplete personal data.

  • Erasure: The right to request the deletion of your personal data under certain circumstances.

  • Restriction: The right to request the restriction of processing of your personal data in specific situations.

  • Objection: The right to object to the processing of your personal data for direct marketing purposes.

  • Data Portability: The right to request the transfer of your data to another service provider in a structured, commonly used format.

To exercise any of these rights, please contact us at the details provided below.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

7. Cookies

Our website uses cookies to enhance user experience and analyse site traffic. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Imagination Collective Ltd (trading as Imagination Media)
106A New Kings Road
London, SW6 4LY
United Kingdom
Email: enquires@imaginationmedia.co.uk

By using our services, you agree to the terms of this Privacy Policy.